Customer Support

Effective Date: February 26, 2024

Our Commitment to You

At Apex Logic Solutions, we are dedicated to providing exceptional customer service. We understand that every customer is unique and has their own needs, and we strive to build lasting relationships through clear communication, timely responses, and efficient problem-solving.

How to Contact Us

We offer multiple ways to reach our friendly and knowledgeable customer support team:

Business Hours

Our customer support team is available to assist you during the following business hours:

  • Monday – Saturday: 9:00 AM – 7:00 PM IST

We aim to respond to all inquiries within 24 business hours. For urgent matters, please call us during our business hours.

Our Support Services

We offer a range of support services to help you with your needs:

  • Technical Support: Assistance with using our services, troubleshooting technical issues, and answering questions about our products and features.
  • Project Management: Guidance and support throughout your project, ensuring it runs smoothly and meets your expectations.
  • Account Management: Assistance with your account details, billing inquiries, and any other account-related needs.

What to Expect from Us

  • Professional and Courteous: Our team is trained to be professional, courteous, and respectful in all interactions.
  • Knowledgeable and Efficient: We strive to provide accurate and timely solutions to your inquiries and concerns.
  • Clear Communication: We use clear and concise language to ensure you understand the information we provide.
  • Problem-Solving: We are committed to finding solutions to your problems and meeting your needs to the best of our ability.

Your Feedback Matters

We value your feedback and appreciate you taking the time to tell us what we’re doing well and where we can improve. Please share your feedback with us by emailing

We are confident that by following these guidelines, we can provide you with the exceptional customer service you deserve.